Frequently Asked Questions
Everything you need to know about your new favorite accessories.
When will my order ship?
Standard orders typically process within 1-3 business days. For personalized or custom pieces, please allow up to 4 weeks for production before your item ships.
What is your return policy?
We accept returns on unworn, non-custom items within 30 days of delivery. Please note that personalized jewelry and final sale items are not eligible for return or exchange.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How should I care for my jewelry?
To keep your pieces shining, avoid contact with water, perfumes, and lotions. Store your jewelry in a dry place and clean it gently with a soft microfiber cloth.
Can I modify or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only accommodate changes or cancellations within 30 minutes of order placement.
Do you offer a warranty on your products?
We stand by our quality. We offer a 90-day warranty against manufacturing defects. If your item arrives damaged or breaks due to a defect, please contact our support team immediately.